This website (https://www.emyaly.com) is fully operated by the Management of EmyAly. We are committed to protecting your privacy and security in accordance with prevailing laws and regulations.
We collect personal information as of when you place an order on our website, use our online services, interact with us in any other way (such as via our official social media accounts), ask for information or assistance, give us a testimonial or other feedback, comment on any of our social media posts, enter competitions or special promotions, or sign up for our special offers and updates.
By registering, subscribing, or using our services, your consent to the use of your personal data is in line with this policy. We may also receive information about you from third parties with whom we have a business relationship.
Customers and site visitors are invited to visit this page periodically for updates in accordance with prevailing laws and regulations. We will not disclose information about our customers to third parties except where it is part of providing a service to you — e.g. arranging for a product to be sent to you via courier services, carrying out credit and other security checks, and for customer research and profiling, or where we have your express permission to do so.
All necessary information required in order for payment transactions to be processed (credit/debit card numbers, expiry dates, and security codes) will be handled directly by our registered payment gateway partners and banking fraud-monitoring teams via encrypted protocols without third-party interference. Sensitive card details are processed securely by our payment partners and are never seen or stored directly on EmyAly’s servers.
The security measures on our site are intended to help reduce the risk of unauthorized access or dispersion of data that may compromise the security of our clients. For this reason, we suggest that our customers and site visitors ensure that their devices maintain up-to-date security software and are connected to the internet through reputable and trusted network service providers.
The information we collect and hold about you may include:
We use your information for operational, logistical, and analytical purposes. These purposes may include:
We may engage trusted third-party partners to process information or provide services on our behalf (such as delivery companies, IT infrastructure providers, payment gateways, and fraud prevention agencies). Furthermore, should legal requirements arise, we may disclose necessary records to regulatory bodies, government departments, and enforcement authorities upon valid statutory requests. Aggregate data regarding site traffic, sales, and customer volume may be shared with partners or investors, but this data contains no information that can identify you personally.
If you have made a purchase or created an account on our online store, we may occasionally update you on our latest collections, promotions, and news via email, messaging apps, or phone. All registered customers have the option to opt out of receiving promotional communications.
You have the right at any time to request that we cease using your personal data for marketing purposes. You can unsubscribe by clicking the “Unsubscribe” link included in our marketing emails or by updating your preferences in the My Account section. If you opt out of promotional messages, we will still contact you regarding operational matters (such as order confirmations, invoices, and shipping tracking updates).
A cookie is a small data file transferred to your device’s storage. If you register or shop with us, your browser will store session cookies to keep items in your shopping cart and remember your login preferences for subsequent visits. You may adjust your browser settings to decline or manage cookies, though certain shopping cart and checkout functionalities may be affected.
We may review and compile aggregate statistical data about visitor traffic, page view duration, browsing patterns, and checkout conversions on https://www.emyaly.com. This information helps us optimize our website architecture, enhance user experience, and ensure server stability.
You have the right to review and update your personal details at any time. You can access and edit your contact details, shipping addresses, and account credentials by logging into your account via the My Account page on our website. Only you—or our authorized support team upon your verified request—may access your personal data using your secure login credentials.
We maintain appropriate administrative and technical safeguards to preserve the security, integrity, and confidentiality of the personal information you entrust to us. Our operations adhere strictly to the procedures and security principles established under the Personal Data Protection Act 2010 (PDPA) of Malaysia.
For any inquiries, requests to review or update your records, or privacy-related matters, please contact us at:
